Accessibility Statement

At Voo Store, we are committed to making our website accessible to as many people as possible, in accordance with the European Accessibility Act and relevant German legislation.

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are working to meet them across all areas of the website.

Accessibility Status

This website is partially compliant with WCAG 2.1 Level AA due to the following known issues:

– Certain interactive elements (such as menus, filters and size guides) are not fully operable via keyboard navigation.
– Some visual elements, such as low-contrast text, may be difficult to read for users with visual impairments.
– Screen reader users may not receive dynamic announcements (e.g. when adding products to the cart, when checking the size guide).

We are actively working toward full compliance with WCAG 2.1 Level AA and are committed to ongoing improvements to ensure the accessibility of our site.

Feedback and Contact

If you have trouble accessing any part of our website or need content in a different format, feel free to contact us:
Contact Form
Email: service@vooberlin.com
Phone: +49 (0)30 61651112
We value your feedback and are committed to making improvements based on user input.Enforcement Procedure
If you are not satisfied with our response, you may contact the responsible enforcement body in Germany:
BFIT-Bund (Kontaktstelle für digitale Barrierefreiheit) Statement Information
This accessibility statement was prepared on: 27.06.2025
Last reviewed on: 27.06.2025