SHIPPING

Shipping Costs

(inclusive of legally applicable VAT)

GERMANY

— Standard Shipping (2-4 days): €5.00

— Express Shipping (1-3 days): €8.00

EUROPEAN UNION

— Standard Shipping (4–7 days): €15.00

— Express Shipping (3–4 days): €30.00

EUROPE (NON-EU)

— Standard Shipping (5–7 days): €20.00

— Express Shipping(4–5 days): €40.00

WORLDWIDE

— Standard Shipping (5–10 days): €35.00

SOUTH KOREA

— Standard Shipping (5–10 days): €20.00

NOTE: Due to temporary delays in our logistics operations related to sick leaves, some orders may take a little longer to be delivered than expected. Estimated delivery dates may be extended by 2–4 business days.

 

Additional Information

— Delivery time includes order preparation and shipping.
— Deliveries are not prepared on weekends and German public holidays, and not delivered on Sundays and other holidays.
— Expect 1-2 more days on top of standard procedure during peak seasons. We appreciate your understanding during busy times.
— We don't ship to PO boxes or Packstations.
— Shipping costs are in regards to private customers and for personal use only. Bulk and business orders may be charged with extra shipping costs.

NOTE: Due to the situation in Ukraine, we are currently unable to ship orders to destinations in Ukraine, Belarus, and Russia.

Shipping in Peak Season

— To maintain our delivery window service standards, we are currently offering only Standard Shipping. Express Shipping will resume after the peak season.

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CUSTOMS

Please note that depending on your order and country, you will be liable to pay local taxes and duties on receipt of your order, for which Voo Store cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted from the amount refunded to you.

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SHIPPING TO THE U.S. - TEMPORARILY UNAVAILABLE

As of 29 August 2025, the U.S. will end the de minimis exemption for orders under USD 800. All imports will then require full customs entry, meaning U.S. customers could face significant additional costs (duties, taxes, clearance fees) and longer delivery times.

Due to these changes, we are temporarily pausing shipments to the United States until further notice. We truly value our U.S. customers and hope to resume deliveries once the situation becomes more manageable.
Thank you for your understanding and continued support.

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